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Our services can be tailor-maked to suit high-volume, high-complexity business reception demands and we can also develop bespoke solutions. Have inquiries? Please fill up in your information and we'll be in touch. Put Australia's leading virtual assistant remedy to the examination! We're prepared to answer your phone FREE for 7 days.
A great deal of business require their phone calls to be addressed only when they are unable to take the telephone call themselves. If you tip out of the workplace for an hour or your internal assistant goes to lunch, is on leave or is active on an additional call and you have numerous calls coming in at the one time.
In such circumstances our assistants will certainly then respond to the phone as if we remained in your office. You're constantly in control and can relax understanding you will never miss an additional crucial call once again!.
I have actually functioned with OfficeHQ for numerous years over numerous different businesses. After having problems formerly with another service provider (that were missing out on telephone calls cardinal sin), it's been so great to be able to rely on prompt, expert telephone call answering.
My clinical method has actually grown really quick and recently they have had the ability to tip in and save the day when other personnel were sick with Covid. For the level of solution they give, they can never ever be the most inexpensive out there. Their customer care is superior and they plainly satisfaction themselves on this.
Running a dynamic legislation technique, there are a whole lot of relocating components I have to bother with. Many thanks to the steadfast professionalism of OfficeHQ, function services isn't one of them. Over the one decade I have actually been with OfficeHQ they have actually supplied only the very best solution I could really hope for.
The service was super very easy to establish up and costs a fraction of what it would certainly to employ an assistant. We have actually been with OfficeHQ for a number of years now and could not be better with the service we receive - best virtual receptionist services. Reception is dealt with pleasantly and professionally and we understand our consumers are in good hands
My clients and prospective clients have only ever before commented favourably on the solution; I don't assume any person has realised it's not my own reception. They are likewise efficient stopping telemarketers. For the core purpose of responding to calls skillfully, providing an excellent first impact and accurately taking messages, 5 stars.
Phone is never ever left ringing or going in a queue. Is always responded to by personnel. We have actually been making use of OfficeHQ for over 8 years now. The amount of time and cash we have actually conserved has actually been incredible. Whenever I think of exactly how much it would set you back to work with an assistant full-time, I know exactly how far in front I am.
This indicates just relevant calls get across me, so I do not obtain interrupted when I'm best in the middle of something! We have discovered using OfficeHQ's remote receptionist service incredibly valuable to our firm. It has actually freed up our team to react to clients on our terms, minimising distractions throughout the functioning day and making it possible for efficient and concise interactions.
I was fretted regarding not being in control of our very own phone calls, however I have been proved wrong and the service has actually exceeded my assumptions. I would certainly recommend OfficeHQ to any person thinking about digital solutions. Great company and extremely respectful. They have actually made service life a lot easier to run.
Consumers like it when their phone calls are answered, and OfficeHQ has addressed every single one for us. OfficeHQ gives us the assurance that no telephone call will be unanswered, which is exceptionally important for a service-based organization.
I have been using OfficeHQ for 16 years. It is vital that my clients can always have their calls addressed rapidly in a professional manner which creates a wonderful first impact.
We use this solution as a tiny business owner for when we are away or overseas. We've been using OfficeHQ's digital phone answering solutions for the ideal component of a years and it's been a perfect way to ensure new customer enquiries are never ever missed out on, as well as successfully dealing with queries from jobseekers.
We never ever miss out on a company opportunity but do not have function staffing issues to deal with. I can not inform you exactly how fantastic it's been to function with OfficeHQ.
Assistance always react promptly and activity whatever is required, which is big for us specifically when we have brand-new employees and we need to upgrade our instructions. The team has phoned call to make clear and improve our procedures to make certain the very best possible experience for our callers. OfficeHQ were always expert and simply nicest people on the other end of the line! I have no hesitation in recommending them for a function service.
We needed a remedy where our call are constantly answered on time and OfficeHQ have been assisting us with these for over five years currently. Very happy with the service thus far. The even worse point for a customer is to call a service and there is no answer or the telephone call mosts likely to voicemail.
As businesses we work so tough to advertise our solutions and we need to be there for the client when they decide to get to out. We are typically on the phone currently with various other consumers or hectic with various other work, so having the phone calls addressed by somebody else helps us manage points.
This permits the staff to prioritise their time to ensure that when they are returning the phone call they can devote their full focus to this specific client. We prepare to stay with OfficeHQ, are happy for their services and would certainly recommend. We utilize OfficeHQ for our small company, our after-hours phone calls get sent to their reception team and it has been just an enjoyment dealing with their reception team.
Cost effective and wonderful customer care. We've been utilizing OfficeHQ for several years as our after-hours function service and discovered that they have always been very specialist and courteous to our consumers. We constantly get an email with the message within mins of them taking the telephone call. Very advise. OfficeHQ have actually addressed our ask for a few years, couldn't be better with their professionalism and trust and degree of solution.
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